Shipping & Delivery
1. Which countries do you ship to?
We offer worldwide shipping, no matter where you are located.
2. How much is the shipping fee?
We offer free shipping on orders over $49. For orders under $49, a shipping fee of $6 will apply.
3. When will my order be shipped?
We aim to process and ship your order within 2 business days after purchase.
4. What is the estimated delivery time?
Typically, delivery takes around 6 days. For remote areas, it may take 5-10 days. In case of adverse weather or other unforeseen circumstances, delivery times may be longer.
5. Why hasn’t my tracking link been updated?
Your tracking link will provide the most up-to-date information about your order status. Tracking links are not always updated daily, and it may take 48-72 hours for the link to reflect updates. If it hasn’t updated yet, don’t worry—your package is still on its way!
6. My package shows as delivered, but I haven’t received it. What should I do?
If your package is marked as delivered but you haven’t received it, please contact the courier. They can help you trace the package. We want to ensure you receive your order, and we will assist you in tracking it down.
Return Policy
1. How can I return an item?
If you’re not satisfied with your purchase and wish to return an item, please contact us within 30 days of receiving your order. Be sure to include your order number and reason for return. If the return is approved, our customer service team will review your request and provide further instructions. Please refer to our return policy for a list of final sale items. All returns must be in their original condition with the packaging intact.
2. How long does the return process take?
Refunds will be issued to the original payment method. If you paid with a credit or debit card, we will process your refund within 3 business days after receiving your return or cancellation request.